ISO 9001:2015

ISO 9001:2015 - Quality Management System

 

ISO 9001:2015 is the most recent update to the International Organization for Standards' requirements for a Quality Management System. It is part of the ISO 9000 set of standards and is designed to help organizations become more efficient and improve customer satisfaction with an emphasis on continual improvement.

 

Benefits of the new standard

  • ISO 9001 aims to provide a practical and workable Quality Management System for improving and monitoring all areas of your business.
  • Bringing Quality and Continuous Improvement into the heart of your business
  • Puts greater emphasis on leadership engagement
  • Helps address organizational risks and opportunities in a structured manner
  • Uses simplified language and a common structure and terms, which are particularly helpful to organizations using multiple management systems, such as those for the environment, health and safety, or business continuity
  • Addresses supply chain management more effectively
  • Is more user-friendly for service and knowledge-based organizations

 

Benefits of ISO 9001 to your customers

 

ISO 9001:2015 standard is recognised worldwide and your customers will understand the benefits of working with companies that are ISO 9001 certify. It gives your customers confidence that you are working to standards and procedures that will provide them with a high standard of customer service. In fact, some of your customers will only do business with certified companies because it gives them assurance that your management systems are constantly assessed and approved.

ISO 9001:2015 certified companies provides many advantages like:

  • Minimises mistakes
  • Improves reporting and communications
  • Better quality products and service
  • More reliable production scheduling and delivery
  • Standards maintained by annual assessments

The new ISO 9001 structure

The new standard is based on Annex SL – the new high level structure (HLS) that brings a common framework to all management system standards. This helps to keep consistency, alignment different management system standards, offer matching sub-clauses against the top-level structure and apply common language across all standards.

The key changes in the proposed standard are:

 

  • The emphasis on leadership
  • The focus on risk management
  • Emphasis on objectives measurement and change
  • Communication and awareness
  • Fewer prescriptive requirements

 

With the new standard in place, organizations will find it easier to incorporate their quality management system into the core business processes and gain greater business benefit.

Consultancy Services Road Map:

 

  • Gap Analyses
  • Designing, Documentation and Implementation (System Development)
  • Internal Auditing
  • Management Review
  • Certification Process Guidance